RLG - The Research Libraries Group see OCLC Friday, 15 August 2008

This page is primarily for the information of CAUL/CEIRC members who wish to subscribe to this publisher's products and/or services.  It provides information about offers to CAUL and CAUL-specific pricing, and links to relevant pages on the publisher's own web site.  For other information, please go directly to RLG - The Research Libraries Group see OCLC. RLG and OCLC combined on July 1, 2006

Products

See also Offers to CAUL/CEIRC - Licences - Technical/Sales Support - Statistics

For pricing from 2008, see the OCLC page (15/8/08)

Databases available in FirstSearch. Twelve databases formerly available through the RLG Eureka service have moved to FirstSearch. (15/8/08)

Licences

Temporary License for Evaluation Purposes

RLG Service Agreements

Technical/Sales Support

Statistics  

CAUL Pricing / Offers to CAUL/CEIRC

 Members can link to the following from the documents display below.

Pricing: Initial Purchase & Annual Fee

RLG Price Lists & Charging Policies 


Implementing Open URL with RLG databases.
Institutions need to complete the OpenURL form on the web (which requests account information).  Here's a link both to the PDF form - http://www.rlg.org/openurlform.pdf - and to additional information about using Open URL in Eureka - http://www.rlg.org/openurl.html.


Error reporting (message from RLG)
Please use the address in the RLG Information Center.  It is better not to direct it to a particular person, since someone could be away and not get the e-mail.

The RLG Information Center is staffed from 6 am - 5 pm Monday - Friday (US Pacific Time).  Outside those hours, you can call 650-691-2333 and leave a message.  Someone will be paged, and will try to verify if the system is up.  You should try to make sure that the problem does not originate elsewhere before doing this, as our off-hours support is limited to verifying that the system is up during scheduled hours.

Regarding accounts and passwords, all accounts are in the format gg.uuu -- they all have a '.'  A password can be changed if you like -- it must have 5 - 8 characters.  If people don't like entering the account and password, and are using web access, it could be scripted in.  RLG can do a script  if necessary.

Setup.  These pages explain how to configure Eureka® for access to RLG databases

Trials

  • RLG Offers Discounted Eureka & CitaDel Service Trials (22 February 1996)
  • Inside Information *Plus* - a new CitaDel file (30-day free trial, available for IIN *Plus* and any of CitaDel's other two dozen databases.)
  • ILL Manager Trial Offer 1 June, 2000.
    We will allow up to two institutions for a 30 day period of your choosing.  We will give technical support via email during that trial period.  I am attaching a copy of the trial use agreement in  Microsoft Word97 format. Please print two copies of the agreement and sign both.  Return them to me and I will dispatch the software to you immediately via federal express.  For the latter we will need a street  address, contact name, and telephone number for delivery.  You may address all questions about ILL Manager to me.  The prices quoted for multiple copies on our web site are for sales to a single institution.  Please contact me with particulars of the number of institutions, number of copies, and amount of annual ILL traffic (loans and borrows).  Please remember that there is no licensing limit on the number of clients that may be loaded, the licensing is per database server.  That is usually equated to an individual interlending  office which maintains a separate database of its own transactions.  Multiple libraries on a single campus can share the same database but all transactions  will be intermixed and might be difficult to sort out if they must be handled by  different personnel.  This is really a matter of workflow for the individual  institution. <John_Eilts@notes.rlg.org>

Training
When dates for the training are known, just contact the RLG Information Center at bl.ric@rlg.org.  They will make a temporary adjustment to the account user level so the training can be accommodated.  Here's what we need:

- Notice of the session at least a week in advance
- Session date and time
- Which file
- How many will need access including both students and instructors

RIC sets up a separate temporary account for the appropriate number of users and emails the account and password the day or so before.   It is not set up by IP address.