Insync Surveys Monday, 16 September 2013

Rodski Survey Research is now Insync Surveys

Insync's CAUL Portal (New benchmarking portal!  19/3/13) 

You can view summary reports of your survey data compared to other libraries, your past survey data and the Australian Benchmark customer database.  (password required, from your local contact or from Insync). 

Top Performing Libraries in Rodski Client Satisfaction Survey.  CAUL Survey, 2004.
CAUL Library Survey Communication Portal (update from Rodski, 1/9/06)
Rodski Portal Improvements - CAUL Survey (1/9/06)

CAUL's Insync Survey Instrument 

Members only documents may be viewed from the display at the end of this page.

Insync Survey - 2008 revision - final (20/2/09, updated 27/3/09) [Members only]
Final list of questions to be used from 2006 - BPWG (16/2/06) [Members only]
Form for agreeing to share data with other CAUL institutions (2003)

Analysis of Verbatim Comments • University Library Branch M • Sample Report (15/10/07) [Members only]
Clarification of Verbatim Comments Analysis Option (8/5/08) [Members only]

Insync Surveys / CAUL/CONZUL members' agreement for use of the data portal (1/3/13)

Annual Survey Costs & Conditions

Insync Surveys 2014 pricing for CAUL (16/9/13)  [Members only]

Insync Surveys 2013 pricing for CAUL (8/9/12)  [Members only]

Insync 2012 pricing for CAUL Library Client Surveys and Library Staff Surveys  (12/9/11) [Members only

Insync 2011 pricing for CAUL Library Client Surveys and Library Staff Surveys  (21/9/10, updated 13/10/10) [Members only
Insync 2010 pricing for CAUL Library Client Surveys and Library Staff Surveys  (25/8/09) [Members only]
Insync 2009 pricing for CAUL Library Client Surveys and Library Staff Surveys (12/9/08) [Members only]
Insync 2008 pricing for CAUL Library Client Surveys and Library Staff Surveys (7/9/07) [Members only]
 
Rodski 2007 pricing for CAUL Library Surveys and Library Staff Surveys (5/10/06, updated 17/10/06) [Members only]
See also the Insync Site
Rodski 2005 pricing for CAUL (November, 2004) [Members only]

Development of Rodski/CAUL surveys

Correspondence regarding agreement conditions (April 2001 to October 2002)
Message to CAUL re offer conditions (June, 2001)
Briefing notes on Rodski offer to CAUL (May, 2001)
Rodski Service Cost Summary (April, 2001)
Rodski 2000 proposal to CAUL - clarification of costs (October, 2000) [Members only]
Recommendation to adopt Rodski Client Satisfaction Survey - CAUL 2000/2 (October, 2000) [Members only]
Rodski proposal to complete library satisfaction surveys (June, 2000) [Members only]